Our advanced analytics solution allows you to uncover key insights about your Contact Center’s performance, customer satisfaction, and opportunities for improvement in your operations.
+100 customizable reports
Real-time KPIs
Customized historical dashboards
BI; Automated workflows
Take your Contact Center analytics to a new level with all the information you need to make quick data-driven decisions.
Easily discover and analyze key insights about your business to adjust your strategy and define your next action steps.
With our AI-driven Visual Analytics service, you will gain deep insights into your operations.
Govern your operation with our Omnichannel Dataset: the unified knowledge that simplifies your management.
Easily automate your omnichannel reporting with customizable reports tailored to your Contact Center.
Make the best real-time decisions with dashboards that reflect the critical KPIs of your Contact Center.
Incorporate the power of machine learning to identify trends and patterns that will take your contact center to the next level.
Govern your operation with objective and consistent data.
Increase response speed with real-time data.
Reduce manual work in data extraction and file management.
Increase your business control with advanced contact center analytics.
Aumente su eficiencia explorando todos sus datos en un solo lugar
Gobierne su negocio con una interface intuitiva y dinámica.
Schedule a demo with one of our experts and discover the benefits of using Mitrol.
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