MITROL BUSINESS INTELLIGENCE
Discover the hidden potential of your data
Reporting Suite
+100 customizable reports
Wallboard
Real-time KPIs
Visual Analytics
Customized historical dashboards
Dataflow
BI; Automated workflows
Data Driven Contact Center
Smart Decisions
Take your Contact Center analytics to a new level with all the information you need to make quick data-driven decisions.
Easily discover and analyze key insights about your business to adjust your strategy and define your next action steps.
- Real-Time Information
- Customizable Dashboards
- Advanced Knowledge with Machine Learning
Visual Analytics with AI
Explore your data in the era of AI
AI-driven dashboards
With our AI-driven Visual Analytics service, you will gain deep insights into your operations.
Omnichannel Data Driven
Govern your operation with our Omnichannel Dataset: the unified knowledge that simplifies your management.
Features
The power of your data in action
Customizable Reports
Easily automate your omnichannel reporting with customizable reports tailored to your Contact Center.
Wallboards Real Time
Make the best real-time decisions with dashboards that reflect the critical KPIs of your Contact Center.
Aprendizaje automático
Incorporate the power of machine learning to identify trends and patterns that will take your contact center to the next level.
Benefits
All your questions now have answers
Greater Consistency
Govern your operation with objective and consistent data.
Greater speed
Increase response speed with real-time data.
Higher productivity
Reduce manual work in data extraction and file management.
Greater control
Increase your business control with advanced contact center analytics.
Greater Efficiency
Aumente su eficiencia explorando todos sus datos en un solo lugar
Mayor Gobierno
Gobierne su negocio con una interface intuitiva y dinámica.
DISCOVER MORE ABOUT MITROL
Boost your business
Schedule a demo with one of our experts and discover the benefits of using Mitrol.
