A robust, scalable, and flexible platform that will allow you to design optimized customer service flows.
You will be able to manage real-time traffic of all your business conversations, improving the routes and journeys of your customers.
With an intuitive and friendly interface, your agents can work efficiently and safely from your company or home.
All conversations can be resolved from a single system, simplifying their activity and increasing their productivity while enhancing customer satisfaction.
Analyze your operation's traffic, your customer's needs, and your team's performance with a set of applications specialized in advanced analytics.
Incorpore tableros de supervisión en tiempo real y omnicanal , Reportes, Wallboards y Dashboards para tener un control pleno de su negocio y un conocimiento profundo se su operación.
Serve your customers consistently through their favorite channel and increase loyalty to your company.
Automate processes and facilitate exceptional self-service experiences by deploying conversational assistants.
Collect and analyze important business data to gain meaningful insights to improve your customers' experience.
Easily connect your CRM to simplify the work of your collaborators and achieve better business results.
Resolve all your communication and sales strategy in a single platform.
Boost your recovery rate with an efficient contact strategy and the most powerful dialer on the market.
Accelerate the resolution of requests and incidents with process automation.
Schedule a demo with one of our experts and discover the benefits of using Mitrol.
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