CUSTOMER SERVICE SOFTWARE
Customer Service
Improve your customers' experience with seamless conversations on their favorite channel.
Provide a memorable omnichannel experience to your customers
Personalize your service to make it unique and incomparable
A robust, scalable, and flexible platform that will allow you to design optimized customer service flows.
You will be able to manage real-time traffic of all your business conversations, improving the routes and journeys of your customers.
Empower your agents and offer superior service
With an intuitive and friendly interface, your agents can work efficiently and safely from your company or home.
All conversations can be resolved from a single system, simplifying their activity and increasing their productivity while enhancing customer satisfaction.
All business questions now have an answer
Analyze your operation's traffic, your customer's needs, and your team's performance with a set of applications specialized in advanced analytics.
Incorpore tableros de supervisión en tiempo real y omnicanal , Reportes, Wallboards y Dashboards para tener un control pleno de su negocio y un conocimiento profundo se su operación.
Improve the experience of customers and users with Mitrol
Omnichannel Experience
Serve your customers consistently through their favorite channel and increase loyalty to your company.
Self-Service Experience
Automate processes and facilitate exceptional self-service experiences by deploying conversational assistants.
Customer Analytics
Collect and analyze important business data to gain meaningful insights to improve your customers' experience.
Sales BI and Forecasting
Easily connect your CRM to simplify the work of your collaborators and achieve better business results.
A solution for every business need
Sales
Resolve all your communication and sales strategy in a single platform.
Collections
Boost your recovery rate with an efficient contact strategy and the most powerful dialer on the market.
Help Desk
Accelerate the resolution of requests and incidents with process automation.
DISCOVER MORE ABOUT MITROL
Boost your business
Schedule a demo with one of our experts and discover the benefits of using Mitrol.
