All-in-one omnichannel platform for contact centers that integrates, manages and administers interactions and contact channels with your customers
INNOVATION & DEVELOPMENT
we work to provide solutions for a wide variety of operations and business, committing ourselves to our clients, listening to their needs and suggesting improvements to obtain more profitable results
TRAINING & SUPPORT
Our Support Team is availabre 24x7, all year round to offer preventive service and local Support, monitoring the events to know your requirement condition
MITROL offers technological and personalized solutions to support and advise our customers about every new project. We improve business productivity through omnichannel strategies, allowing our customers to improve the relation with their company, independently of the contact channel chosen for communication.
WHY CHOOSE US?
We offer the most power solution on the market, with all the modules and features you need to effectively manage your contact operations
The capacity of your Contact Center may be increased or reduced, meeting seasonal demand without obstacles and when the operation so requires, even at 50, 100 o +1000 simultaneous agents.
Generate graphical information in historical and real time. Program alerts for each specific campaign, according to the individual business rules and your strategy previously defined. Update and personalize your reports ensuring a proper resource administration.