Improve your agents’ performance by simplifying their management both on-site and while working remotely, in a straightforward and secure manner.
With agents connected from anywhere and on any device, supported by collaborative assistance tools, they will provide exceptional service through a unified CX application.
Easily implement a strategy centered around your customers' contact preferences and enhance loyalty to your company.
Help your customers get the most value from their product purchases with online assistance through a bot or live chat.
Design processes that optimize your workforce productivity and enhance your customers' experience by seamlessly managing conversations across different channels.
Exceed your customers' expectations and drive process optimization by deploying conversational AI chatbots.
Increase your operational capacity on your phone channel with truly resolutive conversational assistants.
Provide exceptional, omnichannel service by designing collaborative processes between bots and agents
Increase occupancy levels and improve your processes with a universal queue solution.
Reduce abandonment rates and make the most of every interaction with an omnichannel and multiskill system.
Schedule a demo with one of our experts and discover the benefits of using Mitrol.
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