Co-Browsing & dual cam
No plugins, web responsive
Audio, text, and screen recording
Video playback
At Mitrol, we have integrated video calls as a contact channel within our omnichannel Cloud Contact Center platform.
This means you can enjoy all the advantages of the system: chatbot, interaction recording, metrics, online monitoring, and ACD orchestration rules.
With encrypted WebRTC technology, you can connect with your clients without them needing to download plugins or access applications outside your website.
Provide a memorable experience where your clients can receive “in-person” service without leaving their homes.
Take your customer service into the future across all your channels with our Bots! Now also available for video calls
Integrate Mitrol with your business systems and transform communication across all your channels, including high-quality video calls!
Using Mitrol technology, you will not only provide video call support to your customers, but you will also be able to exchange messages and share documents online to address any business needs.
The customer can share their screen to receive assistance without any security risks.
Recover the closeness and empathy of face-to-face service in your contact center!
Eliminate the expenses of a physical office without losing connection with your customers.
Loyalty to your customers with a unique service without them having to leave their homes.
Schedule a demo with one of our experts and discover the benefits of using Mitrol.
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